FAQs

If your question is not answered below please feel free to contact us here.

WHERE CAN I PURCHASE THESE STRAWS?

Our straws are available online on this website. You can also check our stockists page here to find bamboo straws in your town.

HOW DO I CLEAN MY BAMBOO STRAW?

1.) Use the coconut husk cleaning tool provided in each pack.

2.) Rinse in warm soapy water and then leave to dry.

3.) While these straws are dishwasher safe, their lifespan may be reduced if cleaned repeatedly in a dishwasher.

HOW LONG DO BAMBOO STRAWS LAST?

Bamboo straws are a natural product and their lifespan may vary. With the correct care your bamboo straw should last for at least 15 - 20 uses. In some cases they may last many months. When they are old and brittle you will know its time to throw them away.

HOW DO I DISPOSE OF MY BAMBOO STRAW?

When your straw is old and brittle you can throw it in the compost and allow it to biodegrade naturally. This is great news for marine life everywhere! #OneMoreHappyTurtle

HOW LONG DOES SHIPPING TAKE?

We aim to ship our retail orders every Tuesday and Thursday. You should receive your straws the following day if you are in a main center/city. Outlying areas may expect shipping to take 2-3 days.

HOW ARE YOUR PRODUCTS SHIPPED/PACKAGED?

We use reliable shipping companies with outstanding service. We make sure your products arrive safely and without water or other damage. We aim to use packaging which can be recycled. Please do take the time to recycle the packaging which your product arrives in. 

WHERE ARE YOUR PRODUCTS FROM?

Our products are mostly sourced in Southeast Asia.

IS YOUR BAMBOO SUSTAINABLY SOURCED (WHAT ABOUT THE PANDAS)?

We are environmentalists at heart and we have ensured that all of our products are sourced in a sustainable manner. Bamboo, especially, grows extremely fast and can even grow up to 1 meter in a day. For this reason it is the perfect sustainable resource for our straws.

Our bamboo is grown in panda-free zones and as such does not endanger their natural habitat. Rest assured no animals are harmed in the making of our products.

WHY ARE BAMBOO STRAWS MORE EXPENSIVE THAN PLASTIC?

1.) BAMBOO STRAWS ARE REUSABLE! They can be used many times over, unlike the dreaded single-use plastic straws.

2.) They are handmade. The production process is labor intensive and as such the cost per straw is higher than plastic.

3.) While the economic cost of a bamboo straw may be higher than a plastic straw - the ecological cost is far lower!